Frequently Asked Questions (FAQs)

If you are not sure of how to access courses and lectures; click links provided below for details
- Part 1 Video Accessing Courses - https://youtu.be/-cdzGFLJ2gk
- Part 2 Video Accessing Lectures - https://youtu.be/HAY8G6eOKEM
- Part 3 Moodle Mobile App - https://youtu.be/SSBKUR94Hq0

Students are advised to check for the booking timelines set for Hostel Room Booking for various groups of students on the University website https://www.mu.ac.ke/.
Once you have been registered as a student at Moi University, and immediately an announcement is made about Hostel Room Booking timelines:

I. Resident

i. Login to the student portal on the following link: https://portal.mu.ac.ke;
ii. Click on the Hostel Booking under the Accommodation tab.
iii. Proceed to book a hostel room based on the available room space.
iv. After successful booking, you will get a link to download and print your room invoice which will be verified by the Hostels’ Department on the day of reporting before issuance of room keys and other inventory items.

II. Non-Resident (not interested in Campus accommodation)

i. Login to the student portal on the following link: https://portal.mu.ac.ke;
ii. Click on the Course Registration tab on your left, then under Students Residents field click on the dropdown arrow to display the available options, select Non-Resident option
iii. A Non-Residential Form will be generated. Fill in all the required information then click ‘Submit Form.
iv. The form will be reviewed by the relevant authorities, and you will get a notification to download your form.

Download and View the Room Booking Guide here

Accommodation and Tuition Fees Payment

I. GOVERNMENT SPONSORED STUDENTS - KUCCPS PLACED STUDENTS
Pay accommodation and tuition fees to the Moi University fees bank accounts indicated below:
i. National Bank of Kenya (Eldoret Branch) A/C No. 0102129582000
ii. Cooperative Bank of Kenya (Eldoret Branch) A/C No. 01129046897100
iii. Kenya Commercial Bank (Eldoret Branch) A/C No. 1102490296

II. PRIVATELY SPONSORED STUDENTS
Pay accommodation and tuition fees to the Moi University fees bank accounts indicated below:
i. National Bank of Kenya (Eldoret Branch) A/C No. 01020062991100
ii. Cooperative Bank of Kenya (Eldoret Branch) A/C No. 01129046897300
iii. Kenya Commercial Bank (Eldoret Branch) A/C No. 1107758580 

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